Bill Jacobs

Former VP, Research And Analytics
Email Bill

Former Vice President, Research & Analytics; Senior Strategist
bil.jacobs@grizzard.com

Bill Jacobs was the Vice President of Research and Analytics and a Senior Strategist at Grizzard Communications Group. He brought 20 years of experience on how analytics can be leveraged to help clients generate net revenue to drive their missions.

Bill obtained his Master’s degree in Applied Sociology from Northern...
(read more...)


Generational Giving Trends


9/21/10

If you were in New York last month for the Direct Marketing Nonprofit conference, you may have witnessed the spirited debate on whether donors under the age of 50 were worth pursuing. Traditionally, when fundraising was dominated solely by direct mail, the data did support that donors under the age of 50 were not viable prospects.

That was then.

We just wrapped up a large generational study based on giving behavior over a two year period. These results are based on real giving, not perceptions from a survey. Now that direct mail is not the sole channel for cultivating donors and donations, younger donors are much more viable prospects.

Donor value over time is based on three metrics:

1.     Retention

2.     Gift frequency

3.     Average gift size.

Younger donors are notoriously difficult to retain. That hasn’t changed. Less than one-in-three of them will give a gift in their second year. Older donors – particularly those over 65 continue to be extremely loyal.

2008 Acquired Second Year Retention Rates

When it comes to gift frequency, we see a similar trend. The older the donor the more likely they are to give multiple gifts.

2008 Acquired Second Year Gift Frequencies

If we came to a conclusion now, we would think, “Yeah, those younger donors are slackers.” But, hold on to your hats. When we look at average gift size, a different picture is painted. Donors under the age of 50 give on average twice as much per gift compared to their older counterparts – mainly because the channels younger donors give to – like the internet – are larger. [NOTE: There are no gifts skewing this trend. All large gifts were excluded from this analysis.]

2008 Acquired First Year Average Gift Sizes

The result, when you multiply these 3 metrics together, is rather interesting. The average 24-month cumulative value of the under age 50 donor is actually the highest of the three age groups.

2008 Acquired Cumulative Value

The conclusion here is pretty clear:

Every organization needs a plan to engage younger donors.

While younger donors may give less frequently and are generally more difficult to retain, their average 24-month cumulative value is higher than other age groups, and given that they have the longest potential span for donating, they are the most valuable to engage and cultivate further.

Have you done an analysis like this for your donors? Does the same bear true?

As always, please subscribe to our blog, tweet us, or simply say hi on Facebook and give us your thoughts. And, please share this with your friends.

Tags: , , , ,



Subscribe to Our Communications & Blog





Leave a Reply

Subscribe to Our Communications & Blog